- Service management : operations, strategy, information technology

Service management : operations, strategy, information technology

CLASS_CODE	658 / F I T
AUTHOR	James A Fitzsimmons Mona J Fitzsimmons
TITLE	Service management : operations, strategy, information technology
PUBLISHING	New York: mc graw hill, 2011
EDITION
PHYSC_DESC	541ص
COPIES	1
SUBJECTS	Service industries - Management
المستخلص
OTHER_NAMES
CLASSC	العلوم التطبيقية
SERIAL_NO	20450
ISBN	9780073403359