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Service management : operations, strategy, information technology
| Classification code | 658 / F I T |
| Author | James A Fitzsimmons Mona J Fitzsimmons |
| Title | Service management : operations, strategy, information technology |
| Imprint | New York: mc graw hill, 2011 |
| Edition | |
| Physical Description | 541ص |
| Copies | 1 |
| Topics | |
| المستخلص | |
| Other Names | |
| Classification | العلوم التطبيقية |
| Serial Number | 20450 |
| ISBN | 9780073403359 |